Frequently asked questions

Shipping times

Shipping times can take up to 3 weeks. You will be kept updated.

Shipping fee

Shipping is free worldwide on orders above £300.
For orders below this threshold, shipping will be calculated at checkout.

All shipping is tracked for your peace of mind.

If your order is being shipped outside of the UK, you are responsible for any local tax/duties.

Cancelling your order

You can cancel your order at any time before it’s dispatched. Get in touch via the Contact page with your order number, let us know you would like to cancel, and we’ll cancel it straight away. We cannot cancel orders once they have dispatched.

HeadBands

All Head bands need to be returned unworned, and in original state and packaging.

Please make sure to return using tracking